At Rajeshwari Enterprises, we value your satisfaction and strive to provide a hassle-free return and exchange process. Here are the guidelines for returning or exchanging products purchased on our website,

Eligibility for Return/Exchange:

Customers are eligible for return/exchange in the following cases:

  1. Product Damage in Transit: If the product is damaged during transit to your location.

  2. Product Different from What Was Ordered: If you receive a product that is different from what you ordered.

  3. Product Quality or Technical Issues: In case of product quality or technical problems.

  4. Missing Items or Accessories: If any items or accessories are missing from your order.

  5. Wrong Item Sent: If you receive the wrong item in your order.

Return/Exchange Request Guidelines:

  1. For any product concerns, customers should raise a return/exchange request within 7 days of receiving the product. In the case of damaged or wrong items, please raise the request within 48 hours of product delivery.

  2. When opening a package with an empty packet or quantity issue, customers must share a video with our Customer Care team.

  3. For damaged or wrong products, please share photographs, including exterior and interior images of the box, damaged product, and the shipping label with our Customer Care team within 48 hours of delivery.

  4. Return of industrial goods is accepted only in the case of wrong, defective, or damaged products.

  5. For faulty electronics products, customers should contact the nearest service center for repair or replacement.

  6. All products must be returned in new and unopened condition with original packaging, tags, inbox literature, warranty/guarantee card, freebies, and accessories intact.

Refund Policy:

Refunds will be processed as follows:

  • For pre-paid orders, refunds will be processed through the payment gateway or any other online banking/electronic funds transfer system approved by the Reserve Bank of India and will be credited to the same account from which the purchase was made.

  • For cash on delivery transactions, refunds will be made via demand draft/NEFT/cheque in favor of the customer, based on the details provided by the customer.

  • Customers will not be charged for the pickup, and no other deductions will be made on refunds.

Non-Eligible Cases for Refunds/Returns:

Refunds/returns will not be allowed in the following cases:

  1. Return request is made outside the specified time frame of 7 days.

  2. If price tags, labels, original packaging, freebies, accessories, or the product box are missing.

  3. If the product has been damaged or used by the customer.

  4. Products sold as combo/sets cannot be returned as individual products.

For any inquiries or assistance, please contact us via email at or through mobile or chat at +91-7710444544.

Rajeshwari Enterprises is committed to serving you and ensuring your satisfaction with our products.